7 Ways to Improve Your Small Business in 2020


February may be underway already, but it’s never too late to make a new resolution for 2020. The year is still young, and you have plenty of time to increase your business’s success. In today’s article, we provide seven tips on how to improve your small business in 2020.

1. Utilize Digital Marketing

Any small business seeking success in the modern era must utilize digital marketing. The online world is a great way to connect with your customers, and we can almost guarantee your competition uses it. You may want to start out with a Facebook page or other social media platform and then branch out to PPC and SEO campaigns.

2. Network with Other Businesses

A strong relationship with other businesses is a great tool to have in your belt. Try to find a business group in your area that holds regular meetings. This will allow you to get to know other business owners and work with them to build out a referral program.

3. Learn More About Your Customers

One of the biggest things that sets apart smaller businesses is personal relationships. Consumers often feel a stronger connection with smaller, local brands, which builds customer loyalty. You want to learn more about who your customers are and what they look for in a business.

4. Update Your Look

Is your website or shop looking a bit outdated? Many business owners feel that updating their look will interfere with their brand recognition, but this may be essential for attracting new customers. You’ll also want to optimize your website so that it’s easy to navigate and looks good on mobile devices.

5. Create a Rewards Program

If you don’t have a rewards program yet, you may want to consider building one out. A points system is a great way to ensure customer loyalty, while a referral system will introduce new individuals to your brand.

6. Increase Productivity

Take time to evaluate whether or not you’re as productive as you could be. Do you have a written schedule? Do you have a system for organizing paperwork and paying bills? There are always new ways to improve your efficiency.

7. Invest in Your Employees

Small businesses often operate like families, and you should pay as much attention to your employees’ happiness as you would your customers’. Take the time this year to build your relationship with your employees and to encourage them to grow with you.

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06 Feb 2020


By Henry Johnson