Play in Your Sweet Spot: Working with Your Strengths


You’ll get a kick out of this.

About once a month, I receive a phone call from someone in the food services industry – usually the owner of a restaurant – who wants to know if I can come over and fix a malfunctioning piece of equipment.

It’s typically regarding a broken oven, but I’ve had calls for grills, frialators and walk-in refrigerators too.

Why food services people? Well, for reasons that remain a mystery, my company is erroneously listed on a number of yellow pages directories as being in the “Restaurant Equipment Repair Services” business.

Now don’t get me wrong; I’m not complaining.

For one thing, I take it as a tribute to my marketing panache that on these web sites, my fictitious restaurant repair business is somehow listed ahead of several apparently legitimate concerns.

Second, I have to admit that those restaurant-related calls are kind of an amusing distraction. Sometimes, in fact, when I’m feeling a little bit impish, I’m tempted to play along and begin troubleshooting the problem over the phone.

I envision asking an assortment of increasingly specific but nonetheless meaningless questions, things like, “What percent of your pizzas are pepperoni?,” or “By any chance, is your chef left-handed?”

In the extreme, I confess that I’ve even wondered to myself if I should just grab my toolbelt, drive over to the establishment in question, and start poking around. Who knows, maybe with a few hours of web surfing before I leave and a little bit of luck, I might discover an easy fix.

Ok, I know, pretty ridiculous.

Fun to talk about, but we all know that if this were to play out in real life, it would be a disaster. The restaurant would be unhappy with the results. I’d be stressed about the lousy job I was doing and the time it was taking. I might have a client, but I wouldn’t have a profession.

I hope you’ve guessed where I’m going with this.

Because while my made up scenario is extreme, in principle, it’s not that far off from what a lot of professional service providers do: offering services they’re not that good at to prospects whose only client qualification is “money in hand.”

Ouch. If you ask me, that situation feels about as sustainable and comfortable as sitting on a recently repaired commercial grill.

So I have a better idea. What if you were to:

1. Spend some time figuring out what you’re really good at.

Not the package and price of what you sell (that happens later). I mean the skills, interests and natural gifts that really (truly) set you apart.

Maybe you have a knack for simplifying data.

Maybe you have an ability to see what other people can’t see.

Maybe you’re unmatched when it comes to writing useful, witty, short format business communications (the kind that are so good, people hardly notice your odd creepiness).

The point is, step one is taking the time to put your finger on whatever it is that you’re the master of.

2. Step two is only doing step one.

Pretty scary, I know. After all, you need more work. So right now, until you “get on track,” you’re willing to do anything that comes your way – even if what comes your way is a guy with a broken pizza oven.

The problem is, that approach is a self-perpetuating distraction. Doing hard, unfulfilling work for people who are only marginally satisfied (sometimes referred to as “a job”) is more than just drudgery … it keeps you from ever getting to where you want to be.

Instead, I’m suggesting you stop doing work that you are simply capable of and focus on the opposite, equally self-perpetuating side of the equation, by doing…

… work that involves projects you love.

… work that pays you good money for ease instead of effort.

… work that impresses clients to the point where they think you’re one of a kind and quite possibly magical.

Where do you find that work? It lives in #1 above.

The room filled with all the things you want as a solo professional – happy clients, personal fulfillment, plenty of money, a feeling of having found your calling – is behind the door called “Only do things you’re obscenely good at.”

Here’s the bottom line. One of the many great things about working solo is that you get to choose what you do … and what you don’t do.

But I don’t mean someday, I mean right now.

Because in my experience, the freedom to choose isn’t the reward for one day becoming “successful.” One day becoming successful is the result of choosing freely every day.

 

Michael Katz

 

Michael Katz is Founder and Chief Penguin of Blue Penguin Development. He specializes in developing glaringly good content for professional service firms. Sign up for his free newsletter, The Likeable Expert Gazette, here.